Shipping Policy
Where we ship
Yunori Lab ships to Switzerland, the European Union, the United Kingdom, the United States, Canada, Australia, New Zealand, and the United Arab Emirates.
Processing time
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery times
| Destination | Estimated delivery |
|---|---|
| Switzerland | 5–8 business days |
| European Union | 7–12 business days |
| United Kingdom | 7–12 business days |
| United States & Canada | 10–15 business days |
| Australia & New Zealand | 10–16 business days |
| UAE | 8–13 business days |
Shipping costs
Shipping rates are calculated at checkout based on your location and order value. Free shipping is available on qualifying orders.
Customs & import duties
Yunori Lab ships from Geneva, Switzerland. Orders shipped outside Switzerland may be subject to customs duties, import taxes, or fees upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
We are not able to predict the exact amount of customs fees for your country. We recommend checking with your local customs authority before ordering.
Order tracking
Once your order ships you will receive a tracking number by email. You can use this to monitor your delivery in real time.
Lost or delayed orders
If your order has not arrived within the estimated timeframe please contact us at hello@yunorilab.com and we will investigate immediately.